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Frequently Asked Questions

Let us answer your soft-wash and exterior cleaning questions

What services do you provide?

We specialise in soft washing and exterior cleaning services, including:
  • Building and Roof Washing
  • Mould, Lichen, and Moss Treatment
  • Concrete and Pathway Cleaning
  • Fence and Deck Washing
  • Window Cleaning
  • Scheduled Property Maintenance
  • Playcentre, Kindergarten, and School Cleaning

What is soft washing and how is it different from pressure washing?

Soft washing uses low-pressure water combined with safe, biodegradable chemicals to remove organic growth like mould, mildew, and lichen. It’s ideal for delicate surfaces such as painted walls, roofs, and timber. Pressure washing, on the other hand, uses high pressure and is better suited to hard surfaces like concrete.

Are your cleaning chemicals safe around children and pets?

Yes, we use industry-approved solutions that are effective against mould and bacteria, but safe once dry. We always take precautions to ensure the safety of children, pets, and surrounding plants.

How long does it take for roof treatments to work?

Roof treatments usually begin working immediately. Visible lichen and mould will die off over 2–6 weeks and will continue to break down over time with rain and weather. No high-pressure cleaning is required.

Do you offer services outside of standard working hours?

Yes. We can schedule weekend or after-hours cleaning to avoid disruption, especially for schools, kindergartens, and commercial properties.

How often should I have my property washed?

Our experts at Spotless Hygiene recommend:
  • Residential homes: Every 12–18 months
  • Commercial buildings: Every 6–12 months
  • Kindergartens/playcentres: Annually or as needed, especially for high-traffic areas

What areas do you service?

We operate throughout the Waikato region, including Hamilton, Matamata, Cambridge, Morrinsville, Te Awamutu, and surrounding districts.

Are you insured?

Absolutely. Spotless Hygiene is fully insured, and all work is carried out following strict health and safety procedures.

How do I book a quote or job?

You can contact us by phone at +64 21 0299 0524 or email us at enquiries@spotlesshygiene.co.nz. We’ll arrange a site visit or request photos and details to provide a fast, accurate quote.
testimonials

In Our Customer’s Words

Spotless Hygiene have completed a cycle of full building washes including Roof, Gutters & Concrete of our ECE Centres. Their work is extremely thorough and of high quality. They often go above and beyond the job scope when on site to ensure the centres look great. Communication is excellent and I would highly recommend Spotless Hygiene for any building cleaning requirements.

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Want to know more? Contact our experts today!

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Say goodbye to dirt, mold and grime, and hello to a pristine, healthy home!
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